Approximately 34 million pre-1978 housing units contain paint that meets the Federal definition of “lead-based paint” (Source: American Healthy Homes Survey: Draft Final Report for Peer Review: Lead and Arsenic Findings, October 7, 2008).
EPA’s RRP Rule assumes that any house built before 1978 contains lead-based paint, unless the house has been tested for lead-based paint and the results indicate that the house does not contain lead-based paint.
Components most likely to be coated with lead-based paint include windows and doors (interior and exterior), as well as exterior walls and porches.
Year House was Built % of Houses with Lead Based Paint
Before 1940 86%
19040 - 1959 66%
1960 - 1978 25%
All Housing 35%
EPA’s Renovation, Repair and Painting Final Rule:
Published April 22, 2008, under the authority of the Toxic Substances Control Act (section 402(c)(3) of TSCA).
After April 22, 2010, the final rule addresses lead-based paint hazards created by renovation, repair and painting activities that disturb lead-based paint in “target housing” and “child-occupied facilities.”
Target Housing is a home or residential unit built on or before December 31, 1977, except:
Housing designated for the elderly or persons with disabilities (unless any child who is less than 6 years of age resides or is expected to reside in such housing).
Any zero-bedroom dwelling (e.g. studio apartments, hospitals, hotels, dormitories, etc).
A Child-Occupied Facility is a pre-1978 building that meets all three of the criteria below:
> Visited regularly by the same child, under 6 years of age.
> The visits are on at least two different days within any week (Sunday through Saturday period), provided that each day’s visit lasts at least 3 hours.
> Combined weekly visits last at least 6 hours, and the combined annual visits last at least 60 hours.
Child-occupied facilities may be located in a public or commercial building or in target housing. These facilities include schools, child care facilities, and daycare centers.
State Authorization: EPA may authorize states, territories and tribes to enforce all aspects of the RRP Rule. Such states are called “Agreement states.” EPA enforces the Rule in non-Agreement states.
The RRP Rule requires that an individual Certified Renovator be responsible for the renovation job regardless of the level of training and certification of the other persons working on the job. This individual Certified Renovator has the following responsibilities.
> Perform work and direct the work of non-certified renovation workers.
> Train all non-certified workers on-the-job in lead-safe work practices.
> Maintain copies of initial and/or refresher training certifications onsite.
> Conduct testing for lead-based paint using EPA-recognized test kits and report findings.
> Remain onsite during the sign posting, work area setup, and cleanup phases of work.
> When not on site, be available by telephone or pager.
> Make sure that the containment is maintained in a way that prevents the escape of dust and debris. This responsibility implies a need to determine which work practices should be used to minimize dust.
> Conduct the cleaning verification procedure to make sure that the work is complete and that the work area is ready to reoccupy.
> Prepare a summary of the work, maintain training and certification records, and certify that all work was done in a lead safe manner.
On the Job Records
The Certified Firm must designate (in writing) a Certified Renovator to be responsible for each renovation job in target housing or a child-occupied facility. This is the logical person to organize and maintain on-the-job records during the work. On the jobsite, the records should be kept in a safe, secure, clean and dry place. Once the project is complete, some records can be filed with other firm records while others may need to be moved to the next job site.
Records to be maintained on site include:
> Copy of Certified Firm and Certified Renovator(s) certifications.
> Non-certified worker training documentation.
Records to be maintained to document the job:
>Copy of Certified Firm and Certified Renovator(s) certifications.
>Non-certified worker training documentation.
>Designation of a Certified Renovator to the job.
>Information on and results of use of EPA-recognized test kits provided by a Certified Renovator who acted as the representative of the Certified Firm at the job site and who conducted testing for the presence of lead-based paint on surfaces to be affected by the renovation.
> Lead-based paint inspection reports provided by a Certified Lead Inspector or Certified Lead Risk Assessor, if applicable.
> Proof of owner/occupant pre-renovation education
Opt-out certification by owner-occupant, when they qualify to, and decide to, opt-out of lead safe work practice requirements.
> Any other signed and dated documents from the owner(s) and/or residents regarding conduct of the renovation and requirements in the EPA RRP Rule.
> All reports required from the Certified Firm and the Certified Renovator by the EPA RRP Rule.
Resources:
EPA Renovate, Repair, and Painting
http://www.epa.gov/opptintr/lead/pubs/renovation.htm
Information for Property Onwers of Rental Homes:
http://www.epa.gov/opptintr/lead/pubs/renovation.htm#owners
Information for Property Managers and Realtors
http://www.epa.gov/opptintr/lead/pubs/renovation.htm#realtors
Thursday, April 22, 2010
Monday, April 19, 2010
Water Damage Restoration
The primary function of a restoration contractor that performs emergency mitigation services is to handle the claim professionally, expeditiously, and cost effectively. Professional restorative contractors should understand what it means to be professional when conducting their business. They should also understand the importance of prompt response and quick action to limit the scope of the loss. However, a difficult area to institute and control is how to be cost ef-fective. This is especially true when customers are making demands and expecting quick action concerning what is happening to their home and belongings.
Water damage mitigation that is performed by using the PuroClean QuickDry System (PQDS), focuses not only on stabilizing and reducing further damage, but also includes reducing unnecessary services that increase direct costs. Direct costs are labor, time, and materials that contribute directly to the total dollar amount of sustained damage. The PQDS reduces that total dollar volume by enacting tested and proven procedures while performing water damage mitigation services.
Many water mitigators use a light wand extraction which removes some water and may involve moving all or half of the furniture from a room so that the carpet can be pulled back far enough to remove the cushion (pad). The furniture has to be re-moved from the room so that air fans can be placed under the carpet in a corner to “float” the carpet. The concept of floating the carpet with air makes the room difficult, if not impossible, to occupy. This is a major problem in bedrooms where headboards, footboards, and rails need disassembling, and mattresses and box springs need to be carried into a dry, unaffected area. That is, if any dry areas ex-ist. Under the PQDS, furniture in any affected room only needs to be manipulated enough to extract the water. Furniture is then placed on blocks and tabs to prevent the transfer of furniture stain or the development of rust marks. The time and labor saved in performing this function alone is substantial, espe-cially if multiple rooms are involved.
These PQDS procedures include a new extraction technology that enables water to be removed from the carpet and cushion (pad), simultaneously without disengagement of the installation. This extraction removes 90 to 95% of the total liquid moisture available in the carpet and pad. By removing this quantity of liquid moisture, less time is required to evaporate any remaining moisture by airflow and dehumidification. Most projects are completed on the average within three days.
Removing wet carpet from the installation is risky business. Carpets that are totally saturated are more easily damaged when wet than when they are dry. This is due to the fact that the latex binder between the primary and secondary backings is 50% weaker when saturated with water. Even with the best intentions, removing the carpet tension with a knee kicker or pulling the carpet from the tack strip can often cause rips or tears.
If the carpet is not disengaged, the pad is not removed, and the furniture is minimally disrupted, then the entire cost of new cushion, professional power stretched installation, and furniture remanipulation is not required. This results in a tremen-dous direct cost reduction.
The aggravation, frustration, and total inconvenience of the old process must also be considered as an indirect cost reduction. A non-monetary form of indirect cost is the price that one pays in stress and duress when processing a claim incorrectly which creates fear, suspicion, and distrust on the part of the customer and inevitably the insurance adjuster. The PQDS takes these issues and other factors into consideration when mitigat-ing a water loss.
Structurally, the PQDS employs many cost effective philosophies, for example, drying drywall in place. Many schools originally taught that any initial wicking of water into drywall specifically dictated the removal of baseboard molding, both vinyl and wood, as a necessity to dry the lower wall area. Technicians went so far as to poke holes in the wallboard to increase evaporation and ventilation. Some even sprayed water based antimicrobials into the holes increasing the wetness factor. These actions dictated, providing that the area dried properly, that new baseboards will need to be installed and that the entire room or rooms will require painting to correct the damage done to the surface during the demolition.
The PQDS does not initially require removing baseboards when wetness is detected. PuroClean structural dryers are deployed forcing air directly towards the wet walls drying the area in most cases without removing the molding. This direct airflow against the lower wall dries the baseboard, the wallboard, and the framing structure. Many types of insulation, for example, fiberglass batt, will dry as well. Baseboard molding removal would be necessary only if cellulose or rock wool insulation were present. These materials lose loft and respective R value when wet and compressed. Replacement is war-ranted for these materials.
When comparing the old drying procedure and philosophy to the new PuroClean QuickDry System, there is no contest. The direct cost effective savings as well as the indirect time and incon-venience reductions are obvious. Call your local PuroClean office to take advantage of the PuroClean QuickDry System to help reduce your costs when processing water damage losses today.
Water damage mitigation that is performed by using the PuroClean QuickDry System (PQDS), focuses not only on stabilizing and reducing further damage, but also includes reducing unnecessary services that increase direct costs. Direct costs are labor, time, and materials that contribute directly to the total dollar amount of sustained damage. The PQDS reduces that total dollar volume by enacting tested and proven procedures while performing water damage mitigation services.
Many water mitigators use a light wand extraction which removes some water and may involve moving all or half of the furniture from a room so that the carpet can be pulled back far enough to remove the cushion (pad). The furniture has to be re-moved from the room so that air fans can be placed under the carpet in a corner to “float” the carpet. The concept of floating the carpet with air makes the room difficult, if not impossible, to occupy. This is a major problem in bedrooms where headboards, footboards, and rails need disassembling, and mattresses and box springs need to be carried into a dry, unaffected area. That is, if any dry areas ex-ist. Under the PQDS, furniture in any affected room only needs to be manipulated enough to extract the water. Furniture is then placed on blocks and tabs to prevent the transfer of furniture stain or the development of rust marks. The time and labor saved in performing this function alone is substantial, espe-cially if multiple rooms are involved.
These PQDS procedures include a new extraction technology that enables water to be removed from the carpet and cushion (pad), simultaneously without disengagement of the installation. This extraction removes 90 to 95% of the total liquid moisture available in the carpet and pad. By removing this quantity of liquid moisture, less time is required to evaporate any remaining moisture by airflow and dehumidification. Most projects are completed on the average within three days.
Removing wet carpet from the installation is risky business. Carpets that are totally saturated are more easily damaged when wet than when they are dry. This is due to the fact that the latex binder between the primary and secondary backings is 50% weaker when saturated with water. Even with the best intentions, removing the carpet tension with a knee kicker or pulling the carpet from the tack strip can often cause rips or tears.
If the carpet is not disengaged, the pad is not removed, and the furniture is minimally disrupted, then the entire cost of new cushion, professional power stretched installation, and furniture remanipulation is not required. This results in a tremen-dous direct cost reduction.
The aggravation, frustration, and total inconvenience of the old process must also be considered as an indirect cost reduction. A non-monetary form of indirect cost is the price that one pays in stress and duress when processing a claim incorrectly which creates fear, suspicion, and distrust on the part of the customer and inevitably the insurance adjuster. The PQDS takes these issues and other factors into consideration when mitigat-ing a water loss.
Structurally, the PQDS employs many cost effective philosophies, for example, drying drywall in place. Many schools originally taught that any initial wicking of water into drywall specifically dictated the removal of baseboard molding, both vinyl and wood, as a necessity to dry the lower wall area. Technicians went so far as to poke holes in the wallboard to increase evaporation and ventilation. Some even sprayed water based antimicrobials into the holes increasing the wetness factor. These actions dictated, providing that the area dried properly, that new baseboards will need to be installed and that the entire room or rooms will require painting to correct the damage done to the surface during the demolition.
The PQDS does not initially require removing baseboards when wetness is detected. PuroClean structural dryers are deployed forcing air directly towards the wet walls drying the area in most cases without removing the molding. This direct airflow against the lower wall dries the baseboard, the wallboard, and the framing structure. Many types of insulation, for example, fiberglass batt, will dry as well. Baseboard molding removal would be necessary only if cellulose or rock wool insulation were present. These materials lose loft and respective R value when wet and compressed. Replacement is war-ranted for these materials.
When comparing the old drying procedure and philosophy to the new PuroClean QuickDry System, there is no contest. The direct cost effective savings as well as the indirect time and incon-venience reductions are obvious. Call your local PuroClean office to take advantage of the PuroClean QuickDry System to help reduce your costs when processing water damage losses today.
Thursday, March 11, 2010
Clutter Can Cause Hazards in Chicago Homes and Offices
Chicago, IL March 10, 2010 – Some of us hate the never-ending task of having to tidy and organize the things in our homes and/or offices. But, according to one local property damage restoration expert, letting things pile up could lead to more than just not having a clear space from which to live or work. It can actually cause injuries and emergency hazards.
"Many may not realize that clutter can actually lead to a number of problematic situations, including falls and other bodily injuries, as well as blocking areas that can prevent one from exiting or entering a building in an emergency" said Scott Majeski of PuroClean Property Restoration Specialists. "The inability to leave a building in an emergency quickly because of cluttered hallways and door entries, or the inability to locate important items like a fire extinguisher, is dangerous. As spring cleaning becomes top of mind for those in the community, we want to offer some tips on how they can de-clutter and make their homes and offices safe"
To prevent injuries and emergency hazards, Majeski suggests the following ways local residents and business professionals can start de-cluttering their homes and offices:
• Start in small increments. When de-cluttering your home or office, it’s best to start with closets or other storage areas first. Once you’ve freed up space in those areas for storage, you can then clear rooms, corners and other open spaces and put leftover items in your now spacious closets. It is better to have items in your closets than in trafficked areas.
• Cut clutter in the kitchen. The kitchen is probably the most common place where fires start. Your kitchen should always be clear of clutter. And, you should make sure you never have flammable objects near the oven and stove area, such as billing statements, grocery lists and other paper items, as well as dish rags, sponges or other flammable kitchen items.
• Trash junk mail. Some of us have an area in our home or office where junk mail and other unnecessary papers seem to pile up. To avoid the collection of unwanted papers, and the potential of a fire hazard, discard of unwanted mail as soon as you get it. Don’t let it pile up. If you receive a lot of bills and bank statements in the mail, consider paying bills and reviewing statements online only.
• Donate, donate, donate. If you find that you have clothes in your closet that you haven’t worn in six months or longer, it’s best to get rid of them. One way to do that is by donating them. Find a homeless shelter in your neighborhood where you can drop them off. Or, consider having a garage sale to sell clothing and other unwanted items at a low cost.
• Got books? Don’t let them collect dust. Some individuals may find that they purchase many books, but end up reading them only once. Instead of letting them collect dust and use up space, have a book exchange party where you can get rid of them, or donate them to your local library. For future reads, consider borrowing books from friends or simply getting your books at your local library instead of purchasing new ones.
PuroClean Property Restoration Specialists specializes in property emergency services. PuroClean certified technicians help families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage, according to Majeski.
"Our concern is the safety of the members of our community" Majeski said. "If homes and offices are clear of clutter, individuals can walk around in them safely. And, in emergency situations, they can get out of those places in a quick fashion, while also allowing emergency workers like us to enter the home without having to navigate through clutter. We hope that the tips that we have provided are helpful"
For more information about PuroClean Property Restoration Specialists, please contact Scott Majeski at 312-453-1500.
About PuroClean®
PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a national training and support center, PuroClean responds promptly to property emergencies, demonstrating a high degree of professionalism and compassion. PuroClean technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of Continuing Education classes each year to insurance professionals and property service providers nationwide.
"Many may not realize that clutter can actually lead to a number of problematic situations, including falls and other bodily injuries, as well as blocking areas that can prevent one from exiting or entering a building in an emergency" said Scott Majeski of PuroClean Property Restoration Specialists. "The inability to leave a building in an emergency quickly because of cluttered hallways and door entries, or the inability to locate important items like a fire extinguisher, is dangerous. As spring cleaning becomes top of mind for those in the community, we want to offer some tips on how they can de-clutter and make their homes and offices safe"
To prevent injuries and emergency hazards, Majeski suggests the following ways local residents and business professionals can start de-cluttering their homes and offices:
• Start in small increments. When de-cluttering your home or office, it’s best to start with closets or other storage areas first. Once you’ve freed up space in those areas for storage, you can then clear rooms, corners and other open spaces and put leftover items in your now spacious closets. It is better to have items in your closets than in trafficked areas.
• Cut clutter in the kitchen. The kitchen is probably the most common place where fires start. Your kitchen should always be clear of clutter. And, you should make sure you never have flammable objects near the oven and stove area, such as billing statements, grocery lists and other paper items, as well as dish rags, sponges or other flammable kitchen items.
• Trash junk mail. Some of us have an area in our home or office where junk mail and other unnecessary papers seem to pile up. To avoid the collection of unwanted papers, and the potential of a fire hazard, discard of unwanted mail as soon as you get it. Don’t let it pile up. If you receive a lot of bills and bank statements in the mail, consider paying bills and reviewing statements online only.
• Donate, donate, donate. If you find that you have clothes in your closet that you haven’t worn in six months or longer, it’s best to get rid of them. One way to do that is by donating them. Find a homeless shelter in your neighborhood where you can drop them off. Or, consider having a garage sale to sell clothing and other unwanted items at a low cost.
• Got books? Don’t let them collect dust. Some individuals may find that they purchase many books, but end up reading them only once. Instead of letting them collect dust and use up space, have a book exchange party where you can get rid of them, or donate them to your local library. For future reads, consider borrowing books from friends or simply getting your books at your local library instead of purchasing new ones.
PuroClean Property Restoration Specialists specializes in property emergency services. PuroClean certified technicians help families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage, according to Majeski.
"Our concern is the safety of the members of our community" Majeski said. "If homes and offices are clear of clutter, individuals can walk around in them safely. And, in emergency situations, they can get out of those places in a quick fashion, while also allowing emergency workers like us to enter the home without having to navigate through clutter. We hope that the tips that we have provided are helpful"
For more information about PuroClean Property Restoration Specialists, please contact Scott Majeski at 312-453-1500.
About PuroClean®
PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a national training and support center, PuroClean responds promptly to property emergencies, demonstrating a high degree of professionalism and compassion. PuroClean technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of Continuing Education classes each year to insurance professionals and property service providers nationwide.
Wednesday, March 3, 2010
What To Do When You Need to File a Homeowners Claim.
Fire or Homeowners Claims:
1. If there is damage to the building, make any necessary temporary repairs to the building to protect the property from further damage. Save ALL bills as they are a property part of the loss.
2.If there is damage to personal property, list all items that are damaged and, if possible, obtain an estimate for repairs.
3. If a theft occurs, call your local law enforcement agency immediately.
4. Do not sign ANY paper or statements unless requested to do so by a representative of your insurance company.
5. If anyone is injured, do not admit liability or fault. Discuss the accident only with a known representative of your insurance company.
Automobile:
1. Notify the police immediately.
2. Do not admit liability or fault. Discuss the accident only with a representative of your insurance company.
3. Write down names, addresses and telephone numbers of persons involved and all witnesses to the accident.
4. Write down license numbers, make and model numbers of car(s) involved.
5. Promptly notify your insurance agent.
Regardless of the type of policy you have, call your insurance agent after you have a loss. Your agent will help you make appropriate decisions and can direct you to reputable remediation experts.
1. If there is damage to the building, make any necessary temporary repairs to the building to protect the property from further damage. Save ALL bills as they are a property part of the loss.
2.If there is damage to personal property, list all items that are damaged and, if possible, obtain an estimate for repairs.
3. If a theft occurs, call your local law enforcement agency immediately.
4. Do not sign ANY paper or statements unless requested to do so by a representative of your insurance company.
5. If anyone is injured, do not admit liability or fault. Discuss the accident only with a known representative of your insurance company.
Automobile:
1. Notify the police immediately.
2. Do not admit liability or fault. Discuss the accident only with a representative of your insurance company.
3. Write down names, addresses and telephone numbers of persons involved and all witnesses to the accident.
4. Write down license numbers, make and model numbers of car(s) involved.
5. Promptly notify your insurance agent.
Regardless of the type of policy you have, call your insurance agent after you have a loss. Your agent will help you make appropriate decisions and can direct you to reputable remediation experts.
Tuesday, March 2, 2010
PuroClean Breaks Ground on State-of-the-Art Training and Demonstration Facility.
Ft. Lauderdale, FL (March 1, 2010) - PuroClean Academy, the training school of the nation's fastest growing property emergency services franchise company, has earned Approved School status from The Institute of Inspection, Cleaning and Restoration Certification (IICRC).
More than 300 PuroClean franchise owners across the country now have access to a variety of IICRC approved courses at the company’s headquarters in Tamarac, FL, where technicians can turn for IICRC approved training and certification in the categories of Water Damage Restoration, Fire and Smoke Restoration, Odor Control, Carpet Cleaning, and Color Repair.
“The IICRC S500 certification is the Cadillac of designations in the cleaning and restoration industry,” said John Capponi, CR, PuroClean’s Vice President of Operations. “Our training processes for franchise owners and technicians have always been in accordance with the industry’s highest standards, but now we're able to proudly display the official IICRC Certification Mark to represent our level of commitment to service excellence.”
PuroClean franchise owners and technicians who attain IICRC certification will be in alliance with the highest industry standards in all areas of the restoration business, from documenting and monitoring services and performance to maintaining proper invoicing procedures.
“IICRC certified professionals are highly respected by their customers and industry peers,” said Mike Reed, IICRC Instructors and Schools Committee Chairman.
In conjunction with securing IICRC approval for its training school, PuroClean will break ground in late February on a new Applied Structural Drying (ASD) Demonstration Facility. The new facility will include a classroom, as well as a state-of-the-science flood house, where all franchise owners and their employees will receive practical application of IICRC guidelines in applied structural drying and smoke and soot remediation, within a controlled environment.
The ASD facility will also be used for the research and development of new equipment and demonstrations to insurance industry professionals interested in increasing their competency and capabilities in property restoration. Construction on the facility is set to be completed later this summer.
More than 300 PuroClean franchise owners across the country now have access to a variety of IICRC approved courses at the company’s headquarters in Tamarac, FL, where technicians can turn for IICRC approved training and certification in the categories of Water Damage Restoration, Fire and Smoke Restoration, Odor Control, Carpet Cleaning, and Color Repair.
“The IICRC S500 certification is the Cadillac of designations in the cleaning and restoration industry,” said John Capponi, CR, PuroClean’s Vice President of Operations. “Our training processes for franchise owners and technicians have always been in accordance with the industry’s highest standards, but now we're able to proudly display the official IICRC Certification Mark to represent our level of commitment to service excellence.”
PuroClean franchise owners and technicians who attain IICRC certification will be in alliance with the highest industry standards in all areas of the restoration business, from documenting and monitoring services and performance to maintaining proper invoicing procedures.
“IICRC certified professionals are highly respected by their customers and industry peers,” said Mike Reed, IICRC Instructors and Schools Committee Chairman.
In conjunction with securing IICRC approval for its training school, PuroClean will break ground in late February on a new Applied Structural Drying (ASD) Demonstration Facility. The new facility will include a classroom, as well as a state-of-the-science flood house, where all franchise owners and their employees will receive practical application of IICRC guidelines in applied structural drying and smoke and soot remediation, within a controlled environment.
The ASD facility will also be used for the research and development of new equipment and demonstrations to insurance industry professionals interested in increasing their competency and capabilities in property restoration. Construction on the facility is set to be completed later this summer.
Tuesday, February 23, 2010
PuroClean’s New CEO Builds on Momentum; Prepares Fast-Growing Franchise for the "Big Leagues".
FranchiseWorks.com | Property Damage Restoration Franchise PuroClean’s New CEO Builds on Momentum; Prepares Fast-Growing Franchise for the "Big Leagues". Respected Restoration Industry Veteran Lauren Reid Set to Take Nation’s "Paramedics of Property Damage" to New Level.
Ft. Lauderdale, FL (February 2010) – Following a record-setting year for franchise growth and revenue, PuroClean, the nation’s fastest growing emergency services and property damage restoration franchise, took another major step forward with the appointment of Lauren John Reid to CEO.
Reid, a noted veteran with a track record of success in the restoration industry, has a clear vision and will work with the Leadership Team to develop a strategic plan to make PuroClean the No. 1 choice of insurance companies for property damage emergency mitigation services for homes and commercial businesses, as well as large-scale natural disaster and catastrophic clean up projects.
His impressive resume includes 17 years at Munters Corporation, Moisture Control Service (MCS) Division, a global leader in structural drying and emergency restoration services. During his tenure at MCS, Reid worked with Global and Regional Insurance firms, Government and Fortune 500 clients as a partner in the restoration and mitigation process. He was involved with numerous high-profile water damage and restoration projects, including the firm’s 120 projects in Louisiana, Alabama and Mississippi in the aftermath of Hurricane Katrina.
“I was attracted to PuroClean by their phenomenal leadership team and a solid foundation of best practices in franchising, training and operations,” Reid said. “They have a strong and growing group of eager, young franchisees looking to make their mark on the industry.”
Company founder Rory O’Dwyer said Reid possesses the ideal skill set, leadership qualities and restoration industry experience to help franchisees make that industry “mark” – sooner than later.
“Reid knows exactly where to focus our time and capital investments to take us where we need to be,” O’Dwyer said. “That includes solidifying best practices, standardizing training and operations, and preparing our franchisees to demonstrate to the insurance industry that they are equipped to handle major national accounts and disaster recovery.”
Last year alone, PuroClean opened 89 new damage restoration franchise locations and reported more than $90 million in revenues, up from $68 million in 2008. Most impressive were sales gains at existing franchise locations, up an astounding 31 percent from 2008 to 2009. The company also debuted a new Canadian headquarters, opened its 300th franchise location and achieved the highest customer experience performance rating in the industry, with a 93 percent Net Promoter Score®.
Reid joins PuroClean as the company embarks on another major step, the construction of an Applied Structural Drying (ASD) Demonstration Facility. The new facility, set for completion later this year, will include a classroom, as well as a state-of-the-science flood house, where all franchise owners and their employees will receive practical application of IICRC guidelines in applied structural drying and smoke and soot remediation, within a controlled environment. PuroClean Academy, the company’s official training school for franchise owners, has recently earned Approved School status from The Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Ft. Lauderdale, FL (February 2010) – Following a record-setting year for franchise growth and revenue, PuroClean, the nation’s fastest growing emergency services and property damage restoration franchise, took another major step forward with the appointment of Lauren John Reid to CEO.
Reid, a noted veteran with a track record of success in the restoration industry, has a clear vision and will work with the Leadership Team to develop a strategic plan to make PuroClean the No. 1 choice of insurance companies for property damage emergency mitigation services for homes and commercial businesses, as well as large-scale natural disaster and catastrophic clean up projects.
His impressive resume includes 17 years at Munters Corporation, Moisture Control Service (MCS) Division, a global leader in structural drying and emergency restoration services. During his tenure at MCS, Reid worked with Global and Regional Insurance firms, Government and Fortune 500 clients as a partner in the restoration and mitigation process. He was involved with numerous high-profile water damage and restoration projects, including the firm’s 120 projects in Louisiana, Alabama and Mississippi in the aftermath of Hurricane Katrina.
“I was attracted to PuroClean by their phenomenal leadership team and a solid foundation of best practices in franchising, training and operations,” Reid said. “They have a strong and growing group of eager, young franchisees looking to make their mark on the industry.”
Company founder Rory O’Dwyer said Reid possesses the ideal skill set, leadership qualities and restoration industry experience to help franchisees make that industry “mark” – sooner than later.
“Reid knows exactly where to focus our time and capital investments to take us where we need to be,” O’Dwyer said. “That includes solidifying best practices, standardizing training and operations, and preparing our franchisees to demonstrate to the insurance industry that they are equipped to handle major national accounts and disaster recovery.”
Last year alone, PuroClean opened 89 new damage restoration franchise locations and reported more than $90 million in revenues, up from $68 million in 2008. Most impressive were sales gains at existing franchise locations, up an astounding 31 percent from 2008 to 2009. The company also debuted a new Canadian headquarters, opened its 300th franchise location and achieved the highest customer experience performance rating in the industry, with a 93 percent Net Promoter Score®.
Reid joins PuroClean as the company embarks on another major step, the construction of an Applied Structural Drying (ASD) Demonstration Facility. The new facility, set for completion later this year, will include a classroom, as well as a state-of-the-science flood house, where all franchise owners and their employees will receive practical application of IICRC guidelines in applied structural drying and smoke and soot remediation, within a controlled environment. PuroClean Academy, the company’s official training school for franchise owners, has recently earned Approved School status from The Institute of Inspection, Cleaning and Restoration Certification (IICRC).
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